A CULTURE OF RESPECT
Welcome to our series titled: Why Sun Coast? What makes us different
We’re going to hit it hot and heavy today! LOL Are you game?
Let’s just get honest about some things that aren’t just quite right and what our thoughts are on those.
In the last post, we talked about what you half to do before breaking ground and that was meet the builder. Many people think they are interviewing the builder to see if they are worth hiring, but that is only half of the equation. The builder is also interviewing you! :) Yikes!
They are asking themselves, “When we have hiccups, will this client work with us to solve the issue?”
MUTUAL RESPECT
Here at Sun Coast we pretty much operate (from a relational standpoint) like we’re back in the good ‘ol days:) In today’s world that makes us very different! Let me explain…
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‘The Golden Rule’ rules here. That is the grid we run everything through and Eugene leads the charge. The culture of any business or family is set by its leaders and he leads well.
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If we’ve told you we will do something and it’s not in your contract, we still do it...even if you’re not very nice :/
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If we make a mistake, we don’t make excuses to try to cover up our blunder. We try to make it right.
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We do with your house what we’d want someone to do with ours even if it costs US money.
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We do the right thing just because it’s right even, and sometimes, especially when no one is looking. It’s who we are.
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Job sites are a safe place. You don’t have to worry about your wife visiting the job site by herself. You don’t have to worry about your kids looking around while people are working. We have great people who work with and for us!
Our world has obviously changed and a lot of it is for the better. For the things that aren’t, we’ve had to make some adjustments as business owners even when we’re stuck back in the good ‘ol days. We’ve had to make changes to our contracts. We’ve had to have tough conversations with people who should know better. Those are never fun...We’ve had to put things in place to protect the guy who operates on a handshake because so many no longer do.
So what’s the point? The point is we do things differently here. We treat you the way we would want to be treated...and we expect the same in return. The big huge difference is we go first. We don’t ask you to do something we are unwilling to do.
I personally have a saying I live pretty strongly by and it goes something like this:
“In life, you don’t get your goals. You get your standards.” We have high standards here and sadly, that has made us very different.
If people tell you that you are a fair, kind, compassionate, reasonable, patient, respectful in all ways type of person then we are perfect for you! If we sound a lot like you we would love to meet you! :)